Legal

Cookie policy

Effective date:

April 2026

Introduction

This Cookie Policy explains how Flowpath, Inc. ("Flowpath", "we", "us" or "our") uses cookies and similar tracking technologies when you visit our website at flowpath.ai, use our web application at app.flowpath.ai, or interact with any of our services. It explains what these technologies are, why we use them, and your rights to control their use.

We recommend reading this policy alongside our Privacy Policy, which provides broader context on how we collect, use and protect your personal information.

1. What are cookies?

Cookies are small text files that are placed on your device — computer, tablet or smartphone — when you visit a website. They are widely used to make websites work efficiently, to remember your preferences, and to provide information to website owners.

Cookies set by the website you are visiting are called "first-party cookies." Cookies set by parties other than the website owner are called "third-party cookies." Third-party cookies enable third-party features or functionality to be provided on or through the website — for example, analytics, advertising and interactive content.

In addition to cookies, we may use similar tracking technologies such as web beacons (also known as clear GIFs or pixel tags), local storage, and session storage. For simplicity, we refer to all of these technologies collectively as "cookies" throughout this policy.

2. How we use cookies

We use cookies for several reasons. Some cookies are technically necessary for our services to function — without them, certain features of our website or application would not work. Others help us understand how you use our services so we can improve them. We describe each category in detail below.

3. Categories of cookies we use

3.1 Strictly necessary cookies

These cookies are essential for our website and application to function. They enable core functionality such as security, account authentication, session management and access to secure areas of the platform. You cannot opt out of strictly necessary cookies as the services cannot function without them.

Examples include cookies that keep you logged into your Flowpath account, remember your session when navigating between pages, and protect against cross-site request forgery (CSRF) attacks.

3.2 Performance and analytics cookies

These cookies collect information about how visitors use our website and application — which pages are visited most frequently, how long users spend on each page, and where users navigate from. All information collected is aggregated and anonymised, meaning it cannot be used to identify individual users.

We use this data to understand how our services are being used, identify performance bottlenecks, and improve the overall experience for all users.

We use the following analytics providers:

Mixpanel — for in-product usage analytics and feature adoption tracking — Google Analytics 4 — for website traffic analysis and acquisition reporting — Segment — as a data routing layer between our analytics providers

You can opt out of analytics cookies using our cookie preference centre, accessible via the cookie banner on your first visit or at any time through the footer of our website.

3.3 Functional cookies

These cookies enable enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we have incorporated into our pages. If you do not allow these cookies, some or all of these features may not function properly.

Examples include cookies that remember your language preference, your dashboard layout settings, your notification preferences, and whether you have dismissed certain in-app messages or onboarding prompts.

3.4 Targeting and marketing cookies

These cookies are used to deliver advertisements and marketing communications that are relevant to you and your interests. They track your activity across websites and help us measure the effectiveness of our marketing campaigns.

We use the following advertising and retargeting providers:

Google Ads — for search and display retargeting — LinkedIn Insight Tag — for LinkedIn campaign measurement and audience matching — Meta Pixel — for Facebook and Instagram campaign measurement

You can opt out of targeting cookies at any time using our cookie preference centre. Please note that opting out does not mean you will stop seeing advertisements — it means the advertisements you see will be less relevant to your interests.

4. Specific cookies we use

The table below lists the primary cookies currently active on our website and application. Cookie lifespans and providers may change as we update our services.


Cookie name

Provider

Purpose

Duration

fp_session

Flowpath

Maintains your authenticated session

Session

fp_auth_token

Flowpath

Remembers your login state

30 days

fp_csrf

Flowpath

Protects against CSRF attacks

Session

fp_preferences

Flowpath

Stores your UI and notification preferences

1 year

fp_cookie_consent

Flowpath

Records your cookie consent choices

1 year

_ga

Google Analytics

Distinguishes unique users

2 years

_ga_*

Google Analytics

Maintains session state

2 years

mp_*

Mixpanel

Tracks user interactions and feature usage

1 year

ajs_*

Segment

Routes analytics data between providers

1 year

_gcl_au

Google Ads

Measures ad conversion events

90 days

li_fat_id

LinkedIn

Measures LinkedIn campaign performance

30 days

_fbp

Meta

Measures Facebook campaign performance

90 days

5. How to control cookies

5.1 Cookie preference centre

The most straightforward way to manage your cookie choices is through our cookie preference centre. You can access it at any time by clicking "Cookie settings" in the footer of our website. You can enable or disable each category of non-essential cookies independently.

5.2 Browser settings

Most web browsers allow you to control cookies through their settings. You can typically configure your browser to block all cookies, block third-party cookies only, clear cookies when you close the browser, or receive a notification before a cookie is set. Please note that restricting cookies may impact the functionality of our website and application.

Browser-specific instructions are available at the links below:

— Google Chrome: chrome://settings/cookies — Mozilla Firefox: about:preferences#privacy — Safari: Preferences > Privacy — Microsoft Edge: edge://settings/privacy

5.3 Opt-out tools provided by third parties

Several of our third-party providers offer their own opt-out mechanisms:

— Google Analytics: tools.google.com/dlpage/gaoptout — Google Ads: adssettings.google.com — LinkedIn: linkedin.com/psettings/guest-controls — Meta: facebook.com/adpreferences

5.4 Do Not Track

Some browsers transmit "Do Not Track" signals to websites. Our website does not currently respond to Do Not Track signals. We will update this policy if our approach changes.

6. Cookies and sensitive data

We do not use cookies to collect sensitive personal information such as health data, financial account credentials, or government identification numbers. Cookies used in our application store only the minimum information necessary to provide the functionality described in this policy.

Any data collected through cookies that can be linked to an identifiable individual is handled in accordance with our Privacy Policy and applicable data protection law, including the GDPR and the UK GDPR.

7. International data transfers

Some of the third-party analytics and advertising providers we use may transfer cookie data outside of the European Economic Area (EEA) or the United Kingdom. Where this occurs, we ensure that appropriate safeguards are in place — typically Standard Contractual Clauses (SCCs) approved by the European Commission — to protect your data to a standard equivalent to that required within the EEA.

8. Changes to this policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for other operational, legal or regulatory reasons. We will notify you of any material changes by updating the "Last updated" date at the top of this page and, where appropriate, by displaying a notice on our website.

We encourage you to review this policy periodically to stay informed about how we use cookies.

9. Contact us

If you have questions or concerns about our use of cookies, please contact us at:

Flowpath, Inc. Email: privacy@flowpath.ai Address: 548 Market Street, Suite 100, San Francisco, CA 94104, United States

For data protection enquiries from users in the European Union or United Kingdom, you may also contact our appointed data protection representative at: dpo@flowpath.ai

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Get started today

Stop doing work that shouldn't exist.

Set up your first agent in under 5 minutes. No code, no engineers, no lengthy onboarding required.

No credit card required

Live in under 5 minutes

9K+ teams running

Cancel anytime

Get started today

Stop doing work that shouldn't exist.

Set up your first agent in under 5 minutes. No code, no engineers, no lengthy onboarding required.

No credit card required

Live in under 5 minutes

9K+ teams running

Cancel anytime

The AI agent platform for teams that want to automate the work that shouldn't exist.

All systems operational · 99.98% uptime last 90 days

SOC 2

Type II

GDPR

Compliant

99.9% SLA

Uptime

24/7

Support

1. Pricing and billing All prices displayed on flowpath.ai are in US dollars and exclude applicable taxes unless stated otherwise. Prices are subject to change. Existing subscribers will receive at least 30 days' written notice before any price increase takes effect on their account. Annual plan savings are calculated by comparing the annual billing rate to the equivalent monthly billing rate multiplied by 12.

2. Run and usage statistics Figures such as "50M+ tasks automated", "9,000+ teams" and "98.6% success rate" are based on aggregated platform data collected across all active Flowpath accounts as of the date last updated. These figures are updated periodically and may not reflect real-time platform activity. Individual results will vary based on workflow configuration, integration reliability, data quality and usage patterns.

3. Time-to-value claims Statements such as "set up in under 5 minutes" and "live in seconds" reflect median setup times observed across new users completing standard workflow configurations using pre-built templates. Actual setup time may vary depending on the complexity of the workflow, the number of integrations connected, and the user's familiarity with automation tools.

4. AI step suggestions The AI step suggestion feature is powered by third-party large language model providers, including OpenAI's GPT-4o. Suggestion quality, accuracy and availability may vary. Flowpath does not guarantee that AI-generated suggestions will be accurate, complete or suitable for any particular use case. Users are responsible for reviewing and validating AI outputs before deploying them in production workflows.

5. Integration availability The number of native integrations referenced on this website reflects integrations available at the time of last update. Integration availability may vary by subscription plan. Third-party integrations are subject to the terms, availability and API limitations of the respective third-party providers. Flowpath does not guarantee the continued availability of any specific integration and is not responsible for disruptions caused by changes to third-party APIs or services.

6. Uptime and SLA The 99.9% uptime figure refers to our published Service Level Agreement (SLA) target for Growth and Enterprise plan customers. Actual uptime is measured on a monthly basis and excludes scheduled maintenance windows, force majeure events, and outages caused by third-party infrastructure providers. Historical uptime data is available at flowpath.ai/status. SLA credits are available to eligible customers as described in the Terms of Service.

7. Security and compliance certifications Flowpath's SOC 2 Type II certification covers the security, availability, processing integrity, confidentiality and privacy trust service criteria. GDPR compliance reflects our internal data protection practices and contractual commitments. HIPAA compliance is available exclusively on Enterprise plans and requires execution of a Business Associate Agreement (BAA). ISO 27001 certification is currently in progress. Compliance certifications are subject to annual renewal and audit. Copies of our most recent compliance reports are available to Enterprise customers under NDA upon request.

8. Customer testimonials and case studies Testimonials, quotes and case study results featured on this website reflect the experiences of individual customers and are not necessarily representative of the results achieved by all users. Results depend on a wide range of factors including team size, use case, workflow complexity, data quality and time invested in configuration. Flowpath does not guarantee that any customer will achieve the same or similar results.

9. Third-party service marks and logos All third-party brand names, logos and service marks referenced on this website — including but not limited to Slack, HubSpot, Stripe, Gmail, Notion, Linear, Airtable, Zapier, Intercom, Clearbit, Salesforce, GitHub, Typeform, Jira and others — are the property of their respective owners. Reference to these brands does not imply endorsement of Flowpath by those companies, nor endorsement of those companies by Flowpath. Integration functionality is dependent on the APIs and terms of service of each respective provider.

10. Free plan limitations The Starter plan is free indefinitely and does not require a credit card. Free plan usage is subject to the limits described on our pricing page, including a maximum of 3 active agents and 500 runs per month. Flowpath reserves the right to modify the features and limits of the free plan at any time with reasonable notice to existing free plan users.

11. Trial periods Free trial periods are available on paid plans as described at the time of signup. At the end of the trial period, the selected payment method will be charged at the applicable plan rate unless the subscription is cancelled before the trial expires. Trial periods are available once per customer and may not be combined with other promotional offers.

12. Data processing and privacy Flowpath processes personal data in accordance with our Privacy Policy and Data Processing Agreement. Data residency options (US and EU) are available on all paid plans. The data residency region is selected at account creation and cannot be changed without contacting our support team. Customers responsible for processing personal data of EEA or UK residents are advised to execute our standard Data Processing Agreement, available at flowpath.ai/legal/dpa.

13. Run log retention Run log history is retained for 7 days on the Starter plan, 90 days on the Growth plan, and indefinitely on the Enterprise plan. Log data older than the applicable retention limit is automatically and permanently deleted and cannot be recovered. Customers requiring longer retention periods should upgrade to an appropriate plan before the retention limit is reached.

14. AI model providers Flowpath's AI steps are currently powered by OpenAI's GPT-4o model. Support for additional models, including Anthropic's Claude and Google's Gemini Pro, is available in beta for Enterprise customers. Model availability, performance and pricing are subject to change based on the offerings of our AI provider partners. Enterprise customers may connect their own API keys to use custom models or manage costs directly.

15. Mobile and desktop applications The Flowpath desktop application is available for macOS and Windows. The mobile application is available for iOS (version 16 and above) and Android (version 12 and above). Application features may vary between platforms and may not be identical to the web application. Certain advanced features, including workflow building and full run log inspection, are available on desktop only. Application updates are released on a rolling basis and may be required to access new features or security patches.

16. Template library The agent templates available in the Flowpath templates library are provided as starting points and are not guaranteed to be suitable for any specific use case without modification. Template configurations may reference third-party integrations that require separate accounts and subscriptions with those providers. Flowpath does not guarantee the continued availability or accuracy of any specific template.

17. Website content accuracy The information on this website is provided for general informational purposes only and is subject to change without notice. While we make every effort to keep the content accurate and up to date, Flowpath makes no warranties or representations, express or implied, about the completeness, accuracy, reliability or suitability of the information contained on this website for any particular purpose.

18. Promotional offers and discounts Promotional pricing, discounts and special offers are subject to additional terms and conditions communicated at the time of the offer. Offers cannot be applied retroactively to existing subscriptions and may not be combined with other promotions unless explicitly stated. Flowpath reserves the right to modify or discontinue promotional offers at any time.

19. Startup and non-profit programs Eligibility for our startup and non-profit discount programs is assessed at Flowpath's sole discretion based on the criteria described in our support documentation. Approved discounts apply to the base subscription price only and do not apply to add-ons, Enterprise features or professional services. Discount eligibility is subject to annual review.

20. Intellectual property All content on this website, including text, graphics, logos, icons, images, audio clips, digital downloads and software, is the property of Flowpath, Inc. or its content suppliers and is protected by applicable intellectual property laws. Flowpath® is a registered trademark of Flowpath, Inc. Unauthorised reproduction, distribution or modification of any content from this website is prohibited without prior written consent.

21. Accessibility Flowpath is committed to making its website and application accessible to all users, including those with disabilities. We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. If you experience any accessibility barriers, please contact us at accessibility@flowpath.ai and we will make every effort to provide an accessible alternative.

22. Governing jurisdiction This website is operated by Flowpath, Inc., a corporation incorporated in the State of Delaware, United States. References to "we", "us" and "our" throughout this website refer to Flowpath, Inc. The use of this website and our Services is governed by the laws of the State of Delaware, United States, as described in our Terms of Service.

The AI agent platform for teams that want to automate the work that shouldn't exist.

All systems operational · 99.98% uptime last 90 days

SOC 2

Type II

GDPR

Compliant

99.9% SLA

Uptime

24/7

Support

1. Pricing and billing All prices displayed on flowpath.ai are in US dollars and exclude applicable taxes unless stated otherwise. Prices are subject to change. Existing subscribers will receive at least 30 days' written notice before any price increase takes effect on their account. Annual plan savings are calculated by comparing the annual billing rate to the equivalent monthly billing rate multiplied by 12.

2. Run and usage statistics Figures such as "50M+ tasks automated", "9,000+ teams" and "98.6% success rate" are based on aggregated platform data collected across all active Flowpath accounts as of the date last updated. These figures are updated periodically and may not reflect real-time platform activity. Individual results will vary based on workflow configuration, integration reliability, data quality and usage patterns.

3. Time-to-value claims Statements such as "set up in under 5 minutes" and "live in seconds" reflect median setup times observed across new users completing standard workflow configurations using pre-built templates. Actual setup time may vary depending on the complexity of the workflow, the number of integrations connected, and the user's familiarity with automation tools.

4. AI step suggestions The AI step suggestion feature is powered by third-party large language model providers, including OpenAI's GPT-4o. Suggestion quality, accuracy and availability may vary. Flowpath does not guarantee that AI-generated suggestions will be accurate, complete or suitable for any particular use case. Users are responsible for reviewing and validating AI outputs before deploying them in production workflows.

5. Integration availability The number of native integrations referenced on this website reflects integrations available at the time of last update. Integration availability may vary by subscription plan. Third-party integrations are subject to the terms, availability and API limitations of the respective third-party providers. Flowpath does not guarantee the continued availability of any specific integration and is not responsible for disruptions caused by changes to third-party APIs or services.

6. Uptime and SLA The 99.9% uptime figure refers to our published Service Level Agreement (SLA) target for Growth and Enterprise plan customers. Actual uptime is measured on a monthly basis and excludes scheduled maintenance windows, force majeure events, and outages caused by third-party infrastructure providers. Historical uptime data is available at flowpath.ai/status. SLA credits are available to eligible customers as described in the Terms of Service.

7. Security and compliance certifications Flowpath's SOC 2 Type II certification covers the security, availability, processing integrity, confidentiality and privacy trust service criteria. GDPR compliance reflects our internal data protection practices and contractual commitments. HIPAA compliance is available exclusively on Enterprise plans and requires execution of a Business Associate Agreement (BAA). ISO 27001 certification is currently in progress. Compliance certifications are subject to annual renewal and audit. Copies of our most recent compliance reports are available to Enterprise customers under NDA upon request.

8. Customer testimonials and case studies Testimonials, quotes and case study results featured on this website reflect the experiences of individual customers and are not necessarily representative of the results achieved by all users. Results depend on a wide range of factors including team size, use case, workflow complexity, data quality and time invested in configuration. Flowpath does not guarantee that any customer will achieve the same or similar results.

9. Third-party service marks and logos All third-party brand names, logos and service marks referenced on this website — including but not limited to Slack, HubSpot, Stripe, Gmail, Notion, Linear, Airtable, Zapier, Intercom, Clearbit, Salesforce, GitHub, Typeform, Jira and others — are the property of their respective owners. Reference to these brands does not imply endorsement of Flowpath by those companies, nor endorsement of those companies by Flowpath. Integration functionality is dependent on the APIs and terms of service of each respective provider.

10. Free plan limitations The Starter plan is free indefinitely and does not require a credit card. Free plan usage is subject to the limits described on our pricing page, including a maximum of 3 active agents and 500 runs per month. Flowpath reserves the right to modify the features and limits of the free plan at any time with reasonable notice to existing free plan users.

11. Trial periods Free trial periods are available on paid plans as described at the time of signup. At the end of the trial period, the selected payment method will be charged at the applicable plan rate unless the subscription is cancelled before the trial expires. Trial periods are available once per customer and may not be combined with other promotional offers.

12. Data processing and privacy Flowpath processes personal data in accordance with our Privacy Policy and Data Processing Agreement. Data residency options (US and EU) are available on all paid plans. The data residency region is selected at account creation and cannot be changed without contacting our support team. Customers responsible for processing personal data of EEA or UK residents are advised to execute our standard Data Processing Agreement, available at flowpath.ai/legal/dpa.

13. Run log retention Run log history is retained for 7 days on the Starter plan, 90 days on the Growth plan, and indefinitely on the Enterprise plan. Log data older than the applicable retention limit is automatically and permanently deleted and cannot be recovered. Customers requiring longer retention periods should upgrade to an appropriate plan before the retention limit is reached.

14. AI model providers Flowpath's AI steps are currently powered by OpenAI's GPT-4o model. Support for additional models, including Anthropic's Claude and Google's Gemini Pro, is available in beta for Enterprise customers. Model availability, performance and pricing are subject to change based on the offerings of our AI provider partners. Enterprise customers may connect their own API keys to use custom models or manage costs directly.

15. Mobile and desktop applications The Flowpath desktop application is available for macOS and Windows. The mobile application is available for iOS (version 16 and above) and Android (version 12 and above). Application features may vary between platforms and may not be identical to the web application. Certain advanced features, including workflow building and full run log inspection, are available on desktop only. Application updates are released on a rolling basis and may be required to access new features or security patches.

16. Template library The agent templates available in the Flowpath templates library are provided as starting points and are not guaranteed to be suitable for any specific use case without modification. Template configurations may reference third-party integrations that require separate accounts and subscriptions with those providers. Flowpath does not guarantee the continued availability or accuracy of any specific template.

17. Website content accuracy The information on this website is provided for general informational purposes only and is subject to change without notice. While we make every effort to keep the content accurate and up to date, Flowpath makes no warranties or representations, express or implied, about the completeness, accuracy, reliability or suitability of the information contained on this website for any particular purpose.

18. Promotional offers and discounts Promotional pricing, discounts and special offers are subject to additional terms and conditions communicated at the time of the offer. Offers cannot be applied retroactively to existing subscriptions and may not be combined with other promotions unless explicitly stated. Flowpath reserves the right to modify or discontinue promotional offers at any time.

19. Startup and non-profit programs Eligibility for our startup and non-profit discount programs is assessed at Flowpath's sole discretion based on the criteria described in our support documentation. Approved discounts apply to the base subscription price only and do not apply to add-ons, Enterprise features or professional services. Discount eligibility is subject to annual review.

20. Intellectual property All content on this website, including text, graphics, logos, icons, images, audio clips, digital downloads and software, is the property of Flowpath, Inc. or its content suppliers and is protected by applicable intellectual property laws. Flowpath® is a registered trademark of Flowpath, Inc. Unauthorised reproduction, distribution or modification of any content from this website is prohibited without prior written consent.

21. Accessibility Flowpath is committed to making its website and application accessible to all users, including those with disabilities. We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. If you experience any accessibility barriers, please contact us at accessibility@flowpath.ai and we will make every effort to provide an accessible alternative.

22. Governing jurisdiction This website is operated by Flowpath, Inc., a corporation incorporated in the State of Delaware, United States. References to "we", "us" and "our" throughout this website refer to Flowpath, Inc. The use of this website and our Services is governed by the laws of the State of Delaware, United States, as described in our Terms of Service.

The AI agent platform for teams that want to automate the work that shouldn't exist.

All systems operational · 99.98% uptime last 90 days

SOC 2

Type II

GDPR

Compliant

99.9% SLA

Uptime

24/7

Support

1. Pricing and billing All prices displayed on flowpath.ai are in US dollars and exclude applicable taxes unless stated otherwise. Prices are subject to change. Existing subscribers will receive at least 30 days' written notice before any price increase takes effect on their account. Annual plan savings are calculated by comparing the annual billing rate to the equivalent monthly billing rate multiplied by 12.

2. Run and usage statistics Figures such as "50M+ tasks automated", "9,000+ teams" and "98.6% success rate" are based on aggregated platform data collected across all active Flowpath accounts as of the date last updated. These figures are updated periodically and may not reflect real-time platform activity. Individual results will vary based on workflow configuration, integration reliability, data quality and usage patterns.

3. Time-to-value claims Statements such as "set up in under 5 minutes" and "live in seconds" reflect median setup times observed across new users completing standard workflow configurations using pre-built templates. Actual setup time may vary depending on the complexity of the workflow, the number of integrations connected, and the user's familiarity with automation tools.

4. AI step suggestions The AI step suggestion feature is powered by third-party large language model providers, including OpenAI's GPT-4o. Suggestion quality, accuracy and availability may vary. Flowpath does not guarantee that AI-generated suggestions will be accurate, complete or suitable for any particular use case. Users are responsible for reviewing and validating AI outputs before deploying them in production workflows.

5. Integration availability The number of native integrations referenced on this website reflects integrations available at the time of last update. Integration availability may vary by subscription plan. Third-party integrations are subject to the terms, availability and API limitations of the respective third-party providers. Flowpath does not guarantee the continued availability of any specific integration and is not responsible for disruptions caused by changes to third-party APIs or services.

6. Uptime and SLA The 99.9% uptime figure refers to our published Service Level Agreement (SLA) target for Growth and Enterprise plan customers. Actual uptime is measured on a monthly basis and excludes scheduled maintenance windows, force majeure events, and outages caused by third-party infrastructure providers. Historical uptime data is available at flowpath.ai/status. SLA credits are available to eligible customers as described in the Terms of Service.

7. Security and compliance certifications Flowpath's SOC 2 Type II certification covers the security, availability, processing integrity, confidentiality and privacy trust service criteria. GDPR compliance reflects our internal data protection practices and contractual commitments. HIPAA compliance is available exclusively on Enterprise plans and requires execution of a Business Associate Agreement (BAA). ISO 27001 certification is currently in progress. Compliance certifications are subject to annual renewal and audit. Copies of our most recent compliance reports are available to Enterprise customers under NDA upon request.

8. Customer testimonials and case studies Testimonials, quotes and case study results featured on this website reflect the experiences of individual customers and are not necessarily representative of the results achieved by all users. Results depend on a wide range of factors including team size, use case, workflow complexity, data quality and time invested in configuration. Flowpath does not guarantee that any customer will achieve the same or similar results.

9. Third-party service marks and logos All third-party brand names, logos and service marks referenced on this website — including but not limited to Slack, HubSpot, Stripe, Gmail, Notion, Linear, Airtable, Zapier, Intercom, Clearbit, Salesforce, GitHub, Typeform, Jira and others — are the property of their respective owners. Reference to these brands does not imply endorsement of Flowpath by those companies, nor endorsement of those companies by Flowpath. Integration functionality is dependent on the APIs and terms of service of each respective provider.

10. Free plan limitations The Starter plan is free indefinitely and does not require a credit card. Free plan usage is subject to the limits described on our pricing page, including a maximum of 3 active agents and 500 runs per month. Flowpath reserves the right to modify the features and limits of the free plan at any time with reasonable notice to existing free plan users.

11. Trial periods Free trial periods are available on paid plans as described at the time of signup. At the end of the trial period, the selected payment method will be charged at the applicable plan rate unless the subscription is cancelled before the trial expires. Trial periods are available once per customer and may not be combined with other promotional offers.

12. Data processing and privacy Flowpath processes personal data in accordance with our Privacy Policy and Data Processing Agreement. Data residency options (US and EU) are available on all paid plans. The data residency region is selected at account creation and cannot be changed without contacting our support team. Customers responsible for processing personal data of EEA or UK residents are advised to execute our standard Data Processing Agreement, available at flowpath.ai/legal/dpa.

13. Run log retention Run log history is retained for 7 days on the Starter plan, 90 days on the Growth plan, and indefinitely on the Enterprise plan. Log data older than the applicable retention limit is automatically and permanently deleted and cannot be recovered. Customers requiring longer retention periods should upgrade to an appropriate plan before the retention limit is reached.

14. AI model providers Flowpath's AI steps are currently powered by OpenAI's GPT-4o model. Support for additional models, including Anthropic's Claude and Google's Gemini Pro, is available in beta for Enterprise customers. Model availability, performance and pricing are subject to change based on the offerings of our AI provider partners. Enterprise customers may connect their own API keys to use custom models or manage costs directly.

15. Mobile and desktop applications The Flowpath desktop application is available for macOS and Windows. The mobile application is available for iOS (version 16 and above) and Android (version 12 and above). Application features may vary between platforms and may not be identical to the web application. Certain advanced features, including workflow building and full run log inspection, are available on desktop only. Application updates are released on a rolling basis and may be required to access new features or security patches.

16. Template library The agent templates available in the Flowpath templates library are provided as starting points and are not guaranteed to be suitable for any specific use case without modification. Template configurations may reference third-party integrations that require separate accounts and subscriptions with those providers. Flowpath does not guarantee the continued availability or accuracy of any specific template.

17. Website content accuracy The information on this website is provided for general informational purposes only and is subject to change without notice. While we make every effort to keep the content accurate and up to date, Flowpath makes no warranties or representations, express or implied, about the completeness, accuracy, reliability or suitability of the information contained on this website for any particular purpose.

18. Promotional offers and discounts Promotional pricing, discounts and special offers are subject to additional terms and conditions communicated at the time of the offer. Offers cannot be applied retroactively to existing subscriptions and may not be combined with other promotions unless explicitly stated. Flowpath reserves the right to modify or discontinue promotional offers at any time.

19. Startup and non-profit programs Eligibility for our startup and non-profit discount programs is assessed at Flowpath's sole discretion based on the criteria described in our support documentation. Approved discounts apply to the base subscription price only and do not apply to add-ons, Enterprise features or professional services. Discount eligibility is subject to annual review.

20. Intellectual property All content on this website, including text, graphics, logos, icons, images, audio clips, digital downloads and software, is the property of Flowpath, Inc. or its content suppliers and is protected by applicable intellectual property laws. Flowpath® is a registered trademark of Flowpath, Inc. Unauthorised reproduction, distribution or modification of any content from this website is prohibited without prior written consent.

21. Accessibility Flowpath is committed to making its website and application accessible to all users, including those with disabilities. We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. If you experience any accessibility barriers, please contact us at accessibility@flowpath.ai and we will make every effort to provide an accessible alternative.

22. Governing jurisdiction This website is operated by Flowpath, Inc., a corporation incorporated in the State of Delaware, United States. References to "we", "us" and "our" throughout this website refer to Flowpath, Inc. The use of this website and our Services is governed by the laws of the State of Delaware, United States, as described in our Terms of Service.

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