Integrations
Jira
Engineering
Description
Jira is the issue and project tracker that engineering and product teams at scale depend on — epics, stories, bugs, tasks, sprints and releases all managed in one place. But Jira is only as useful as the data inside it, and keeping that data accurate requires constant manual input: issues to create from support escalations, bugs to log from GitHub alerts, tickets to update when downstream systems change state. Every one of those manual steps is a distraction from the work the Jira ticket is supposed to track.
The Flowpath Jira integration closes that loop entirely. Connect via OAuth and start building agents that create, update and route Jira issues automatically — triggered by Intercom conversations, GitHub events, Slack messages, monitoring alerts or any other event in your stack. Issues arrive in Jira fully formed, correctly prioritised and assigned to the right team before a human has touched them.
Every Jira object is available as structured data: issue type, summary, description, priority, status, assignee, sprint, labels, components and custom fields. Use GPT-4o classification to set priority and issue type automatically. Use branch logic to route bugs to engineering and feature requests to product. Use status change events to trigger downstream notifications and documentation. Jira becomes the live operational record of your engineering work — always accurate, always current, always reflecting reality.
What you can do with
Jira
Create Jira issues automatically from support tickets, GitHub alerts and monitoring events
Set issue type, priority, assignee and labels using GPT-4o classification output
Update issue status and fields based on downstream workflow events
Route different issue types to different Jira projects and teams using branch logic
Trigger Slack notifications when high-priority issues are created or status changes
Sync Jira issue data to Confluence for documentation and sprint reporting
Close or transition issues automatically when downstream resolution events fire
Jira
triggers
New issue created Fires when a new issue is created in a monitored Jira project. Passes issue key, summary, description, issue type, priority, status, assignee, reporter, labels and components to the next step.
Issue status changed Fires when a Jira issue transitions from one status to another — To Do to In Progress, In Progress to Done. Passes the issue details, previous status, new status and transition timestamp to downstream steps.
Issue assigned Fires when a Jira issue is assigned or reassigned to a team member. Passes issue details and new assignee information — useful for triggering notification and workload tracking workflows.
Issue priority changed Fires when the priority of an existing issue is updated. Useful for triggering escalation workflows when issues are upgraded to Critical or Blocker.
New comment added Fires when a comment is posted on any issue in a monitored project. Passes comment content, author, issue context and timestamp to downstream steps.
Sprint started Fires when a new Jira sprint begins. Passes sprint name, goal, start date, end date and included issues to downstream steps — useful for kick-off notification and planning workflows.
Sprint completed Fires when a Jira sprint ends. Passes sprint name, completion date, completed issues count and carry-over issues — useful for retrospective and reporting workflows.
Jira
actions
Create issue Create a new Jira issue with summary, description, issue type, priority, assignee, labels and components populated dynamically from upstream step data. Supports all standard and custom field types.
Update issue Update one or more fields on an existing Jira issue — summary, description, priority, assignee, labels, components or any custom field.
Transition issue Move a Jira issue from one status to another using a configured workflow transition — triggered by downstream events such as PR merges, deployment confirmations or support resolutions.
Add comment Post a comment on an existing Jira issue. Supports markdown formatting and dynamic content from upstream steps — useful for logging AI analysis, enrichment data or external event details.
Assign issue Assign or reassign a Jira issue to a specific team member — triggered by routing logic, availability data or escalation conditions.
Add label Apply one or more labels to an existing Jira issue — useful for categorisation and filtering after upstream GPT-4o classification.
Link issues Create a link between two Jira issues — blocks, is blocked by, relates to, duplicates. Useful for dependency tracking in automated project workflows.
Delete issue Delete a Jira issue programmatically — triggered by deduplication workflows or cleanup conditions.
Jira
One-click OAuth.
Free on all plans.
Auth method
OAuth 2.0
Plans
All plans
Sync
Real-time
Setup time
~30 seconds
API version